Terms and Conditions
Effective Date: October 11, 2026
Welcome to The Investors Collective. These Terms and Conditions ("Terms") govern your use of the insights.investorscollective.co website (the "Site") and your purchase of any digital products, educational tools, or services provided by The Investors Collective ("we," "our," or "us"). By accessing our Site or purchasing our products, you agree to be bound by these Terms.
1. Educational Use & Financial Disclaimer
The Investors Collective sells educational tools to both investors and sponsors, may be paid flat fees by sponsors, and does not recommend specific offerings. You run every tool on your own documents. All products and services are for educational use only.
This is not investment, legal, or tax advice, and not an offer or solicitation for any security. No output is a recommendation or a yes or no on any investment. AI and automated tools can make mistakes. You must verify every number and output against your own source documents. The Investors Collective and its affiliates shall not be held liable for any financial decisions, losses, damages, or missed opportunities resulting from the use of these tools, templates, or educational materials.
2. Intellectual Property and License
When you purchase a digital product, template, or educational guide from us, you are purchasing a non-exclusive, non-transferable, revocable license to use the content for your personal, individual business use.
You may not:
Modify, copy, reproduce, or redistribute the materials to third parties.
Resell, sublicense, or use the materials to create a competing commercial product.
Share your login credentials or access links with unauthorized users.
We reserve all rights, title, and interest in and to our intellectual property.
3. Purchases, Digital Delivery, and EU Right of Withdrawal Waiver
Given the nature of our products as immediately accessible digital content, all sales are considered final upon download or access, subject only to our Make-It-Right Promise (Section 4).
For Residents of the European Union (EU) and United Kingdom (UK):
Under consumer protection law, you generally possess a 14-day right of withdrawal for online purchases. However, under Article 16(m) of the EU Consumer Rights Directive (and equivalent UK law), this right is waived when purchasing digital content that is delivered immediately.
By completing your purchase and actively consenting at checkout, you expressly agree that:
You consent to the immediate delivery and access of the digital content before the 14-day withdrawal period expires.
You acknowledge that by consenting to immediate access, you unequivocally waive and lose your statutory right of withdrawal and your right to claim a refund under these regulations.
4. The "Make-It-Right" Promise (Refund & Support Policy)
We stand behind the quality and educational value of our commercial real estate tools. Because our digital products are instantly accessible and cannot be "returned" in the traditional sense, we do not offer standard cash refunds. However, we are deeply committed to your success and understanding of the materials.
If you find that a purchased tool or digital product is not functioning as described, or you are struggling to apply it to your commercial real estate analysis, you are covered by our Make-It-Right Promise.
How to Invoke the Guarantee:
Notice: You must contact us at support@investorscollective.co within fourteen (14) days of your purchase.
Explanation: Provide a brief explanation of the issue you are experiencing and, if applicable, the specific analysis or document you are trying to process.
The Remedy: Our team will review your request and provide a remedy to make it right. This takes the form of complimentary technical or instructional support, which may include a targeted troubleshooting session or email assistance strictly focused on helping you properly operate the tool, understand its mechanics, or navigate the educational materials.
Strict Limitation on Support:
To maintain our strictly educational mandate, all support provided under this guarantee is limited solely to the functional and technical operation of our products. Under no circumstances will our support team review your specific transaction data, evaluate your real estate deals, or provide investment, financial, or legal guidance. Our assistance is designed exclusively to ensure the tool functions as advertised so you can perform your own independent analysis.
If, after participating in our technical/instructional troubleshooting in good faith, the tool is still fundamentally defective or unable to perform its advertised educational function, The Investors Collective may, at its sole and absolute discretion, issue a refund or store credit.
5. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall The Investors Collective, its affiliates, directors, or employees be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, our digital products or Site.
In no event will our total liability to you for all damages, losses, or causes of action exceed the amount you paid to The Investors Collective for the specific product or service in dispute.
6. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in the City and County of Denver, State of Colorado.
7. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify users of any material changes by updating the "Effective Date" at the top of this page. Your continued use of the Site or our products after any changes constitutes your acceptance of the new Terms.
8. Contact Information
If you have any questions about these Terms, please contact us at:
The Investors Collective
Email: support@investorscollective.co
Address: c/o Big Blue Sky Ltd., 1500 N. Grant Street, Ste. N, Denver, CO 80203, US
The Investors Collective sells educational tools to both investors and sponsors, may be paid flat fees by sponsors, and does not recommend specific offerings. You run every tool on your own documents. Educational use only. This is not investment, legal or tax advice, and not an offer or solicitation for any security. No output is a recommendation or a yes or no on any investment. AI can make mistakes. Verify every number against the source documents. The Investors Collective and its affiliates shall not be held liable for any financial losses, damages, or missed opportunities resulting from the use of these tools, templates, or educational materials.